TERMS & CONDITION FOR RESORT
CHILD POLICY: Child below the age of ten (10) years sharing with parents may stay as complimentary, except meals are paid based on your order.
OCCUPANCY: The rates are exclusive of Valu Added Tax (VAT) for single or double occupancy only and non-commissionable based on the above mentioned.
TAXES: In the event of a change in government taxes or the introduction of any additional taxes, rates will be adjusted accordingly subject to the Resort giving the guest (s) 7 days’ notice. The new and adjusted rates shall apply after the eight (8th) day following such notice.
CANCELLATIONS: Non-Refundable for all bookings made and confirmed by property
CHECK IN & OUT TIMES: Check in time is 14:00hrs (local Laos time) and check out time is 12:00hrs (local time). Late check-out is charged at 50% of one night charge
PAYMENT TERMS: Full Pre-payment for all bookings are required once reservation has been made and confirmed by property in written. Without full prepayment rooms and cruise will not be guaranteed and will be automatically cancelled and released by the Resort.
DEPOSIT: Full prepayment required
EXCLUSION OF LIABILITY: The resort assumes no liability to all in-house guest(s) or its clients arising out of or in connection with any agreement, reservations, bookings, arrangements, representations or communication between the guest (s) and the resort. Nothing herein shall be deemed to create a contract between the resort and guest(s) or their client's guests or occupants.
GOVERNING LAW: This agreement shall be governed by and construed in accordance with the laws of Lao PDR. You hereby submit irrevocably to the non-exclusive jurisdiction of the Courts of Lao PDR. Nothing in this clause shall limit our right to bring or commence proceedings against you in any other court of competent jurisdiction.
As confirmation of acceptance, kindly return the duplicated copy of the contracts to us, duly signed by authorization below, otherwise the contract offer will be withdrawn.
TERMS & CONDITIONS FOR CRUISE:
CHILD SENIOR CITIZEN POLICY: Child below the age of ten (10) years sharing with parents is discount 15% from adult rates, except meals are paid based on your order.
Disable and senior citizen passenger who has difficult walk is unfitted to board Le Grand Cruise, especially embark and disembark the steep slope at the piers.
DEPOSIT/PAYMENT: Full prepayment required
EXCLUSION OF LIABILITY: The cruise assumes no liability to the guest(s) or its clients arising out of or in connection with any agreement, reservations, bookings, arrangements, representations or communication between the Cruise and its clients. Nothing herein shall be deemed to create a contract between The Cruise's clients or their client's guests or occupants.
LANGUAGE: This Agreement is made out in English language. The Business Partner acknowledge that the Lao version may be required. In case of any discrepancy between the two languages, the English version shall prevail.
LATE ARRIVAL OF PASSENGER: Le Grand Cruise is not obliged to provide other vehicles such as speed boat, local boat or van to their cruises for any late arrival passengers. A passenger shall be liable for any incurred costs caused by late arrival to departure of the cruise and shall not be entitled to claim for any damages or compensation whatsoever from Le Grand Cruise.
FORCE MAJEURE: In the event of any causes beyond reasonable control, including but not limited to acts of God, natural disasters, acts of war or terrorism, strike, change of orders or regulations of the Government of Lao PDR, the fluctuation of water level of the Le Grand Cruise’s itinerary or routing can be modified, rearranged, replaced by Le Grand Cruise.
RIGHT TO REFUSAL: These services and packages are privately owned and managed by Le Grand Pakbeng Resort Sole Co, therefore, reserves the right to refuse to provide the service to anyone under its sole assessment. The refused passenger shall not be entitled to claim any damages or compensation whatsoever from Le Grand Cruise.
THE THIRD-PARTY LIABILITY INSURANCE: The insurance company engaged and provided by Le Grand Cruise shall be liable for the limit of coverage and Indemnity insurance at USD1,000.- per event. This excluding the charter or rental local Boat or cruise.
This coverage exclusion: loss of cash, negotiable instruments, precious metals or stones, valuables or objects of a rare or precious nature, belonging to persons.
BAGGAGE LIABILITY LIMITATIONS: Liability for loss or damage to baggage is limited to approximately USD50.00 per passenger unless a higher value is declared in advance and additional charges are paid. Excess valuation may not be declared on certain types of valuable articles. Carriers assume no liability for fragile or perishable articles damaged during the cruise.
GOVERNING LAW: This agreement shall be governed by and construed in accordance with the laws of Lao PDR. You hereby submit irrevocably to the non-exclusive jurisdiction of the Courts of Lao PDR. Nothing in this clause shall limit our right to bring or commence proceedings against you in any other court of competent jurisdiction.
Any dispute, controversy or claim relating to this Agreement shall be resolved by one/more arbitrators appointed in accordance with the rules of conciliation and arbitration of the Lao Arbitration Committee. The Arbitration shall take place in Vientiane, Lao PDR, and shall be held in English.
As confirmation of acceptance, kindly return the duplicated copy of the contracts to us, duly signed by authorization below, otherwise the contract offer will be withdrawn.
